The student took the case to B.C.’s Private Training Institutions Branch, which is a part of the Ministry of Advanced Education. ![]() It also calculated the refund using the scheduled class time instead of actual instruction time, according to CBC’s report.ĬBC News contacted Vancouver Career College with these allegations but was told that “due to privacy, do not comment on individual student information”. The college claimed that the refund was based on the student’s last day of attendance, June 24, not the date she requested a withdrawal a week earlier. The college accepted her withdrawal, but demanded the student pay the remainder of her tuition fees, which came to $9,704.28, saying that she had taken more than 30% of the course, and so had to pay 100% of the tuition fees. ![]() The student’s classes were supposed to last four hours but soon after the course began, the class time started shrinking. In a statement responding to these allegations, Granville College told CBC News the college has “addressed her concerns and settled this issue amicably”.ĬBC spoke with another student from Punjab, India, who enrolled at Vancouver Career College for a six-month program. The college claimed she had only paid a portion of her tuition fees, although a receipt showed she had paid in full. The student had reportedly paid $11,000 in tuition fees, but was offered a $900 refund by the college. The student decided to withdraw 10 days after her program started. One student joined Granville College, enrolling in a hospitality management program, but she said her hour-long classes only lasted 10 minutes. Both institutions have been accused of misleading students and making it difficult for them to get refunds. ![]() One Voice Canada, a non-profit organisation that helps vulnerable international students, told CBC News that in cases where students wanted to leave and get a refund, colleges are pushing back and, in some cases, have been deceitful.Ī report from CBC highlighted issues at Vancouver Career College and Granville College.
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